Privacy Policy
Last updated: May 27, 2026
VenturoFX Ltd. ("VenturoFX", "we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and trading services.
1. Information We Collect
We collect the following categories of personal data:
- Identity Data: Full name, date of birth, nationality, passport/ID copies, proof of address.
- Contact Data: Email address, phone number, residential address.
- Financial Data: Bank details, payment method information, trading history, deposit and withdrawal records.
- Technical Data: IP address, browser type, device information, cookies, and usage data.
- Marketing Data: Preferences for receiving marketing communications.
2. How We Collect Your Data
We collect data directly from you when you register, complete KYC, deposit funds, or contact support. We also collect data automatically through cookies and similar technologies when you use our website and platform.
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Performance of a contract (to provide trading services);
- Compliance with legal obligations (KYC, AML, tax reporting);
- Legitimate interests (fraud prevention, service improvement, marketing);
- Your consent (where required, e.g., for marketing).
4. How We Use Your Information
We use your data to:
- Verify your identity and open/maintain your trading account;
- Process transactions and provide trading services;
- Comply with regulatory requirements (including reporting to authorities);
- Detect and prevent fraud and money laundering;
- Improve our website, platform, and customer experience;
- Send important account notifications and (with consent) marketing communications.
5. Sharing Your Data
We may share your personal data with:
- Service providers (payment processors, liquidity providers, IT and cloud hosting);
- Regulatory authorities, law enforcement, and tax authorities when legally required;
- Professional advisors (auditors, legal counsel);
- Affiliates within our corporate group.
We do not sell your personal data to third parties.
6. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect your data.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and accounting requirements (typically 5–7 years after account closure).
8. Your Data Protection Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access your personal data;
- Request correction of inaccurate data;
- Request deletion of your data ("right to be forgotten");
- Object to or restrict processing;
- Request data portability;
- Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us at [email protected].
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze usage, and for marketing purposes. You can manage your cookie preferences through your browser settings or our cookie banner.
10. Data Security
We implement appropriate technical and organizational security measures, including encryption, access controls, and regular security assessments, to protect your personal data from unauthorized access, loss, or misuse.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We will notify you of material changes where appropriate.
[email protected]
VenturoFX Ltd.
School Ln, Cookham
Maidenhead SL6 9QH, United Kingdom