COMPLIANCE

Professional vs Retail Client Categorisation

Under CySEC rules, clients are categorised as Retail or Professional. This categorisation affects the level of protection and available leverage.

DEFAULT CATEGORY

Retail Clients

Maximum Leverage
Up to 1:30 on major forex pairs (as per ESMA/CySEC limits)
Negative Balance Protection
Full protection – you cannot lose more than your account balance
Risk Warnings
Enhanced, prominent risk warnings required on all marketing materials
Compensation Scheme
Full eligibility for the Investor Compensation Fund
ELECTIVE CATEGORY

Professional Clients

Maximum Leverage
Higher leverage available (subject to internal risk limits)
Negative Balance Protection
May be waived – you may be liable for negative balances
Risk Warnings
Standard risk warnings (lighter disclosure regime)
Compensation Scheme
Generally not eligible for the Investor Compensation Fund
Professional status is elective. Clients must meet specific criteria (experience, portfolio size, or transaction frequency) and formally request this categorisation.

How to Request Professional Client Status

Existing clients can apply via the Client Portal under Account Settings → Categorisation. New applicants can indicate their interest during onboarding. All applications are assessed against CySEC quantitative and qualitative criteria.

Re-categorisation is possible at any time upon request, subject to our assessment.

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